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Delivery Details

We endeavour to deliver most products within 3-5 days from time of order placed, although some larger items may take longer. However all delivery dates given are only and always provisional. Although HH Homemakers constantly monitors stock levels, goods are subject to availability and delays are sometimes outside of our control.

HH Homemakers strongly advises you not to book your installers or engage in any preparatory work until full receipt of your goods. A confirmation e-mail will be sent to your registered e-mail address when the order has been shipped.

Delivery is only to your front door, as the delivery company are not authorised to assist further than this. Please note the Customer is responsible for accessibility to the delivery address.

All items must be checked for damage upon delivery. Please be aware that when signing for goods, you are signing that they are in good condition and undamaged. Any Damage must be reported within 48 Hours - after this we cannot be responsible for damage. If goods are damaged please do not sign for and ask driver to return goods. Our delivery hours are 8am & 5pm, Monday to Friday. For security reasons a signature is required to acknowledge receipt and that the customer is happy with the condition of the purchase made. If you know that there will be no one available to sign for your delivery, it may be best to supply an alternative address for delivery.

If no one is available at the delivery address to sign for the goods, the delivery company will leave a card. You can simply call the number on the card quoting the card reference number to re-arrange delivery at a more suitable time.

Please note we are only able to ship products to addresses in mainland United Kingdom. In certain circumstances where bulky items are being ordered to remote locations (such as the Scottish Highlands) there may be an additional carriage charge. If your order falls into this category,you will be notified of any extra cost and given the option of accepting the extra charge or cancelling your order.

If you have any further enquiries please e-mail us at: Or telephone us on: 02392 370259  Lines are open between 9:00am & 4pm weekdays.

We have now reduced all of our delivery charges for all online orders, including those that are phoned through. Contact us now if you require additional information.